FREQUENTLY ASKED QUESTIONS
What is the turn around and revision time ?
Regular turn around time is 10 business days. Business Days do not include weekends and national holidays.
Can I get a refund on my order?
Due to the nature of the services offered, all services are non-refundable. You are agreeing to this policy when you purchase on samanthasgraphics.com .
Will I be updated throughout the design process?
SamanthasGraphics LLC stands by a "No disturb" clause, during the design process it is important for the client to understand that the designer works best in a non disturbance atmosphere. You will recieve your first preview on the 10th business day when your order is due (for regular orders)
I don't have an idea yet, can I still book with you ?
We 100% recommend waiting until you have all the details for your design before booking, it makes the process flow and eradicates extra revisions.